![]() The following steps will help you in fixing this issue 2. To make better communication between the scanner and graphic applications, start the WIA service. If this service is not available it can completely crash the scanner. Window Imaging Acquisition (WIA) enables the graphic software/applications to communicate with imaging devices. If there is any problem you need to address this issue with hardware experts. You can run the hardware Troubleshooter to detect the issue. It may be because of some hardware damage. To fix this issue, you need to install the latest updates regarding WIA Drivers and check whether they are compatible with your Windows version or not.Hardware Damage: If you have tried all the methods to resolve the issue but the error is still there. That is why this error occurs in your system. You resolve this issue by Re-installing the WIA Drivers.Outdated or incompatible WIA Drivers: These drivers do not support the new version of windows. You can print the document without scanning it. When these drivers are missing from your system, then the graphics apps cannot link with the scanner. Missing or corrupted WIA Drivers: WIA drivers help in communicating the graphics applications with Imaging Devices like Printers and scanners. Here are some reasons why the “You need a WIA driver to use this device” error occurs on windows What causes “You need a WIA driver to use this device” in your system? #
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